Voice Response Units
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Andrew Hancock
Regional President
FirstBank
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Original Message:
Sent: 07-23-2018 09:06
From: Jon Kranov
Subject: Voice Response Units
We are looking at the cost of the application and the fact that it is used by a finite number of customers and wondered if anyone has done away with this product, what the reaction was and what did you do to mitigate the reaction.
Thanks,
Jon Kranov
President & CEO
Ottawa Savings Bank
925 LaSalle Street
Ottawa, IL 61350
125 W Bluff Street
Marseilles, IL 61341
1508 Creek Drive
Morris, IL 60450
www.ottawasavings.com
815-433-2525 (Main Office)
815-433-2573 (Fax)
815-366-5436 (Direct Dial)
815-228-9397 (Mobile)
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