Outsourced Core Processing

We just went through this in December 2017. We were in-house Fiserv Premier and are now outsourced to their data center in Georgia. Give me a call if you would like to discuss.

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Victoria Lazarova
SVP/ Chief Financial Officer
Norwood Bank
781-440-4207
vlazarova@norwoodbank.com
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Original Message:
Sent: 06-06-2018 17:34
From: Dennis Ammann
Subject: Outsourced Core Processing

Everyone - we are currently and in-house Fiserv Premier bank.  We are looking at several vendors, including Fiserv, but looking primarily at going outsourced as our mainframe computer is nearing end of life.  For those banks who have converted to oursourced in the last 5 years - i have some questions:

1.  Would you make the same decision again?
2.  What is your main frustration with being outsourced?
3.  What advice would you give someone looking to go outsourced, knowing what you know now.

Thanks!

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Dennis Ammann
Chief Executive Officer
Peoples Bank
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