Outsourced Core Processing

​We have been outsourced to CSI for years and wouldn't change a thing!

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Chris Rodgers
Chairman, President & CEO
The Citizens Bank
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Original Message:
Sent: 06-06-2018 17:34
From: Dennis Ammann
Subject: Outsourced Core Processing

Everyone - we are currently and in-house Fiserv Premier bank.  We are looking at several vendors, including Fiserv, but looking primarily at going outsourced as our mainframe computer is nearing end of life.  For those banks who have converted to oursourced in the last 5 years - i have some questions:

1.  Would you make the same decision again?
2.  What is your main frustration with being outsourced?
3.  What advice would you give someone looking to go outsourced, knowing what you know now.

Thanks!

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Dennis Ammann
Chief Executive Officer
Peoples Bank
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