The most popular posts among Peer Intelligence participants for the week ended Jan. 30 focused on why customers leave (and how to retain them), fintech competition, and why Fed Chair Jerome Powell won’t discuss whether he plans to stay at the central bank through the end of his term as governor. If you missed any of these, you can find them below. Thanks for reading.
“Banks Keep Personalizing. Customers Keep Leaving.”
“How Fintechs Disrupt Deposits To Acquire Primary Banking Relationships”
“Why Powell Won’t Say If He Is Staying On The Fed Board”
Did you miss our most recent Banking with Interest podcast with Victoria Guida, economics correspondent and columnist at Politico, on the DOJ’s investigation into Powell and other Fed developments? Check it out here.